Vas. Irakleiou 11

Thessaloniki 546 25

+30 231 052 7596

Mon-Wed-Sat:9:30 - 15:00 Tues-Thur-Fri:9:30 - 20:30

Product Returns

Order cancellation

The order can be canceled in the following case:

Before completing the order, during the online process of your order, you can at any time press the “View Cart” button to see the contents of your cart and delete them. In case you have reached the last stage, before the final registration of your order before pressing “Complete Order”, you can follow the above procedure and delete the items from your basket. By “clicking” on this button, the ordering process is automatically interrupted and you can continue to navigate our eShop.

Withdrawal & Product Returns

You have the right to return the products you purchased within 15 calendar days from the date you receive them.

In order to return the product, you must first inform us in writing, by phone or by e-mail at [email protected]. If the company is not aware of the return of the product, then it will not accept the return.

Returns are only accepted if:

1) The products you wish to return are in the same condition in which you received them, i.e. without their packaging being unsealed or tampered with.

2) In case the product is accompanied by any gift, the return of this gift together with the product is self-evident.

3) Accompanied by the tax item of purchase (receipt-invoice).

4) The products you wish to return are in the same condition in which you received them, i.e. without. that the special labels of our company or the factory have been removed or destroyed, nor that their packaging has been unsealed or tampered with.

5) The product has not been worn since the test, nor has any kind of modification or operation been done.

In any case, the products must be returned safely and properly packed, so as not to cause damage during their transport. We inform you that our company bears no responsibility in case of loss or damage of the product during transport for return to our company.

To avoid your own inconvenience, it is advisable to carefully check the condition and integrity of the packaging at the time of delivery of your order, in order to identify any obvious defects (eg broken goods).