Product returns are accepted under the following conditions:
The consumer has the right to withdraw without reason within 14 calendar days of receipt of the product in accordance with Law 2551/1994 (as amended by K.Y.A. Z1-891/2013).
The returned product must be unused, in excellent condition (like new) exactly as it was before its sale, in its complete original packaging (box, nylon, foam, which should not have tears or damages / alterations) and with all the contents of the original packaging.
The product must be accompanied by the original proof of purchase (retail receipt or invoice) when returning.
In case of our company’s fault, if the conditions are met and the return of the product is accepted, the consumer is entitled to receive a credit note of equal value for the purchase of other product(s). or to refund the amount via bank deposit.
In the event that a defective product is delivered to you, please inform us as soon as possible about the product and the problem encountered.
Before returning the product, you should contact us to inform us at the e-mail [email protected]